Account Manager

  • Next Gen Cyber LLC
  • CliniComp International - San Diego, CA
  • Apr 29, 2018
Full time Risk Management Knowledge Management Customer Service and Technical Support Systems Administration

Job Description

The Account Manager (AM) will be responsible for developing long-term relationships with assigned customers at all levels within the organization to include key stakeholders and executives. The AM provides consistent, timely, and effective support between CliniComp, Intl. and client sites. As the liaison between the customer and internal groups, the Account Manager creates a positive relationship by communicating any and all relevant issues either raised by the client or raised internally by CliniComp, Intl. support teams that may affect a client, following through until the problem is satisfactorily resolved. The AM must have an absolute commitment to customer service and be able to guide customers in the strategic use of CliniComp’s products.

You are innovative – dynamic – forward thinking - passionate - challenging the norm. As industry leaders, our candidates must be self-motivated team players; problem-solvers who thrive in a fast-paced, adaptive environment who love innovative technology as much as creating it. If you’re smart, creative, ambitious, and always looking for ways to improve, we’d like to talk with you.

Basic Qualifications

  • Bachelor’s Degree in a related field. In lieu of degree an additional three years directly related experience.
  • At least 2 years experience as an Account Manager or Project Manager with enterprise-wide software solutions or health-related products or facilities.
  • Experience working with customers; excellent interpersonal, presentation, and verbal/written communication skills.
  • Problem identification and resolution skills at both a strategic and functional level.
  • Strategic thinker and ability to translate a strategic plan into a practical operational plan.
  • Proficient with computerized data processing, including but not limited to Excel, Microsoft Office, databases, internet, and other software as needed.
  • Ability to travel, domestically & internationally, on a regular and frequent basis from 50% to 90% of the time depending upon go-live and upgrade schedules and other demands.
  • U.S. Citizenship with the ability to obtain a DoD ADP clearance and a VA High-Risk Background clearance.
  • Valid driver's license and ability to obtain a US Passport.

Preferred Qualifications

  • 2 years of experience in a job in the healthcare information technology market.
  • Experience defining and launching healthcare applications at customer sites.
  • Experience supporting a comprehensive software product.

CliniComp, Intl. offers a competitive salary and exceptional benefits, including 100% of the premium for both employee and dependents on our HMO medical, dental, life and vision insurance plans; immediate 401(k) contribution with 25% company match, long-term disability plan, paid holidays and flex time off, education reimbursement, flexible spending accounts, Employee Assistance Program, and the opportunity to be part of an exciting established company, working in the dynamic field of health information technology.

We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. EEO/AA/M/F/Veteran/Disabled

Job Type: Full-time

Job Location:

  • San Diego, CA

Required education:

  • Bachelor's

Required experience:

  • enterprise wide software solutions: 2 years
  • Account Mana: 2 years

Required license or certification:

  • Ability to work in the U.S. without sponsorship