Field Service Engineer II

  • Next Gen Cyber LLC
  • CliniComp International - San Diego, CA
  • Apr 29, 2018
Full time Risk Management Software Development Systems Architecture Systems Requirements Planning Test and Evaluation Systems Development Knowledge Management Customer Service and Technical Support Network Services

Job Description

CliniComp, Intl. is looking for a Field Service Engineer (FSE) II with a penchant for working on interesting and complex hardware support tasks to join our Field Service Department. The successful candidate will work with a world-class team to support the current and next generation of electronic health records. The role will involve working effectively as part of a team, installing and maintaining computer systems and all hardware that makes up the CliniComp’s Electronic Health Record (EHR) suite of products at customer sites worldwide, performing quality checks on hardware before customer use, and performing various project management tasks. The FSE will have experience and sound judgment to accomplish goals and for problem solving/analysis; communication proficiency and initiative to work independently.

Basic Qualifications

  • Associate degree in Computer Science, Information Systems, or related field. An additional 3 years of directly related experience may be considered in lieu of the degree.
  • At least four years’ experience in computer electronics field with troubleshooting, network diagnosis, and repair.
  • Ability to travel with on a regular and frequent basis from 50% to 75% to customer facilities worldwide, at times travel is required within short notice.
  • Ability to participate in an on-call rotation to provide routine customer support on a 24-7 basis.
  • Experience working with Windows and Linux operating systems, servers and workstations, network interfaces, routing, and diagnostics.
  • Ability to work some long hours, early morning, late night, and weekend work is required.
  • U.S. Citizenship with the ability to obtain a DoD ADP clearance and a VA High-Risk Background clearance.
  • Must have a valid and current driver’s license in good standings and have the ability to obtain a US PASSPORT.

Preferred Qualifications:

  • BS degree in Computer Science or related field.

CliniComp, Intl. offers a competitive salary and exceptional benefits, including 100% of the premium for both employee and dependents on our HMO medical, dental, life and vision insurance plans; long-term disability plan, paid holidays and flex time off, education reimbursement, flexible spending accounts, 401(k) with company match, Employee Assistance Program, and the opportunity to be part of an exciting established company, working in the dynamic field of health information technology.

We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.EEO/AA/M/F/Veteran/Disabled

Job Type: Full-time

Job Location:

  • San Diego, CA

Required education:

  • Associate

Required experience:

  • Computer Electronics field: 4 years
  • Windows OS: 3 years
  • Linux OS: 3 years

Required license or certification:

  • Ability to work in the US without sponsorship