Wireless Systems Analyst

  • Next Gen Cyber LLC
  • Baltimore, Maryland, United States
  • Apr 29, 2018
Full time Systems Development Knowledge Management Customer Service and Technical Support Systems Analysis

Job Description

Duties:

Define and develop Key Performance Indicators to measure Quality of Service (QoS) of wireless voice & data services and end-to-end applications that run on top of wireless data bearers. Design and develop post-processing engines that extract and transform raw low-level performance data into aggregate metrics; automate and parameterize the process for large scale processing in an efficient and timely manner; build-in QC check-points for end-to-end quality verification. Analyze, trouble-shoot, and investigate normal and abnormal use-cases for voice and data services; trace anomalies to corresponding impact on key metrics. 
 
Education:

Bachelor’s degree in Electrical Engineering, Computer Science, or related discipline is required. Graduate degree in the same is preferred.  
 
General Experience:

Minimum of 4 years of direct experience in development for wireless devices or wireless network equipment is required. 
 
Specialized Experience:

Detailed in-depth understanding of wireless systems architecture, protocols, and standards is required. Detailed knowledge of key wireless applications and services, including Voice, SMS, MMS, WAP/HTTP, and Push-To-Talk (PTT) is desired. Strong technical ability, communication skills, and ability to quickly learn new technologies are required.  
 

EEO Statement:
Next Gen Cyber LLC is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.